In June of 2009, Mike Reiter "The Tow Truck Guy" of HAR Inc. and his family - wife Kathy and daughter Rachel, were going about their family business of selling tow trucks and operating a successful towing operation themselves in Southern, California, preparing to attend the Recovery Specialist Insurance Group annual convention as an exhibitor held in Uncasville, Connecticut that year. They had no idea of the tragedy that would strike their family and the mission that they would later take on.
Rachel was in a horrendous car accident on June 20, 2009 where another driver struck her head on after suffering a heart attack and losing control of his vehicle. Rachel was seriously injured, suffering a broken pelvis, shattered hip joint, fractured heal, injuries to both arms and had to undergo surgery to prevent blood clots. Aside from these devastating physical injuries from which she is still recovering, Rachel also suffers from PTSD, post traumatic stress disorder and frequent anxiety attacks throughout her ongoing recovery.
Having been involved with the repossession industry for years, support for the Reiter family began pouring in from the repossession community. Calls, emails, flowers, well wishes and prayers blanketed the Reiter family while they dealt with Rachel's long and painful recovery. Rachel and Mike both say in a blog started to keep everyone updated on her condition and progress, that these were the times that you know who your family and friends truly are.
As Rachel's boss at HAR Inc. and in his most important role as her father, Mike went through a personal journey himself, as he dealt (and continues to deal) with the emotions of not only almost loosing Rachel, but also watching and experiencing with her the painful road to recovery that their family would undertake.
From this experience, Mike has made it a personal mission to give back to the industry that has helped to support his family for many years prior to the accident and that stepped up to support his family after the accident.
Though his affiliations with the various repossession trade organizations, especially through CALR, the North American Repossessors Summit, Allied Finance Adjusters and RSIG, Mike has helped to raise over $35,000 for the Recovery Agents Benefit Fund in just over one year. His sometimes over the top personality has become a phenomenal, unpaid, volunteer fund raiser for the RABF, where he challenges those in the industry to step up and give back.